Whether it's served with a glass of water, provided alongside a meal or offered to patients recovering after surgery, ice is one of the most widely consumed food products in any commercial kitchen. Yet despite its importance, the equipment producing it rarely receives the same attention as other food preparation equipment.
Unlike many other food products, ice is consumed directly. Every cube ends up in a customer's, resident's or patient's mouth, making the hygiene of the machine producing it just as important as the quality of the water going in.
Commercial ice machines operate continuously in warm, humid environments where scale, biofilm and bacteria can develop if cleaning is neglected. Over time, this doesn't just affect hygiene, it can also reduce ice quality, impact performance and shorten the life of critical components.
When it comes to commercial kitchens, clean ice is just as important as clean cookware, chopping boards or cooking equipment. However, ice machines are often overlooked in regular cleaning schedules, despite working around the clock in warm, high-traffic environments.
For hospitals, aged care facilities and healthcare providers, the consequences of poor ice hygiene extend beyond the quality of a drink. Many patients and residents have compromised immune systems, making them more susceptible to contamination. Ice is also commonly provided after surgery to help relieve discomfort and support hydration, making hygienic ice production an important part of safe patient care.
Hygiene Made Simple
Regular cleaning is essential for keeping commercial ice machines hygienic, efficient and producing high-quality ice.
Routine cleaning helps remove residue, mineral deposits and build-up from internal components, supporting a hygienic production environment and reducing the risk of contamination.
For busy kitchens where maintenance can slip down the priority list, AWS makes routine cleaning faster and more consistent. In healthcare and aged care, it also supports teams managing strict food safety and infection-control protocols.

Better Hygiene. Better Ice.
The benefits of a clean ice machine extend well beyond food safety. Clean internal components help ice machines consistently produce clear, high-quality ice while supporting reliable day-to-day operation by reducing unnecessary wear caused by mineral deposits and build-up.
Whether you're supplying ice for patient hydration, serving beverages in an aged care dining room or supporting a busy commercial kitchen, clean equipment helps ensure every batch of ice meets the same high standard of quality and taste.
Independent research reinforces the importance of regular cleaning. A study examining the microbiological quality of commercial ice machines found contamination in both ice and storage bins despite the incoming water meeting drinking water standards, highlighting the need for routine cleaning and disinfection.
For facilities where infection control is a priority, dispenser-style ice machines can also help minimise hand contact during dispensing, providing an additional layer of hygiene in hospitals, aged care facilities and other self-service environments.
Designed for Australian Conditions
Choosing a commercial ice machine designed for the demands of your operating environment can also help support reliable long-term performance.
Features such as water filtration, efficient refrigerants, easy-to-clean components and suitability for high ambient temperatures can all contribute to more reliable operation in demanding Australian hospitality, healthcare and aged care environments.

The Ingredient Everyone Consumes… But Few Think About
Every cube of ice eventually ends up being consumed. Whether it's in a café, restaurant, hospital or aged care facility, operators trust that the ice they serve is as clean and safe as every other food they prepare.
Regular cleaning and maintenance help operators protect food safety, preserve ice quality and stay on top of one of the most overlooked maintenance tasks in any hospitality or care venue.
Because clean ice isn't simply a convenience. For many customers, patients and residents, it's an essential part of safe food service.
Make Ice Hygiene Easier with Brema
Keeping ice clean starts with choosing equipment designed to make hygiene and maintenance easier. Brema commercial ice machines, supplied by Comcater, feature the Automatic Washing System (AWS) to simplify routine internal cleaning and help maintain consistent ice quality. Combined with integrated water filtration, natural R290 refrigerant, Green Tech engineering and Tropical Class ratings for ambient temperatures up to 43°C, Brema ice machines are built for the demands of Australian hospitality, healthcare and aged care environments.
Explore the Brema range at Reward Hospitality to find the right commercial ice machine for your venue.