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  • Price Match Promise

Price Match Promise

Seen A Better Deal? We Price Match!

At Reward Hospitality, we’re committed to delivering competitive pricing without compromising on service, support or reliability.

As Australia’s largest hospitality supplier, with 30+ locations and a network of 100+ Territory Managers across Australia, New Zealand and the Pacific Islands, we work hard to ensure our customers receive the right products, at the right price, backed by expert support.

That’s why we offer our Price Match Promise.

If you find the same product advertised at a lower published price by an eligible Australian competitor, we’ll match it on like-for-like items.

What Qualifies for a Price Match?

To ensure we’re comparing like-for-like products fairly, the following conditions apply.

Eligible products must:

1. Be identical items, including:
  • Brand
  • Model
  • Colour
  • Size
  • Specification
  • Make and configuration

2. Be in stock and available for immediate purchase or delivery

3. Be sold by an Australian-based competitor

4. Include the same warranty conditions offered by Reward Hospitality

5. Have a price that is:

  • Published online on the competitor’s website, or
  • Provided in written quotation format or on branded company letterhead
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Competitve Pricing

We work hard to provide fair, market-competitive pricing across thousands of hospitality products.

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National Support Network

With local branches and Territory Managers across Australia, help is never far away.

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Trusted Hospitality Experts

From cafés and restaurants to hotels, healthcare and catering operations, we support venues of every size.

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More Than Just Products

Our customers choose us for reliable service, knowledgeable team & breadth of solutions.

Important Exclusions & Conditions

Our Price Match Promise does not apply where:

1. The competitor’s advertised price excludes additional fees such as freight, delivery or shipping charges

2. The request is being combined with:

  • Another promotion
  • Discount offer
  • Customer rebate
  • Promotional code

3. The product is being compared against businesses within the Reward Supply Co Pty Ltd group of companies

Reward Hospitality reserves the right to decline any Price Match request where the above criteria are not met or where pricing cannot be reasonably verified.

How to Request a Price Match

Found a lower advertised price?

Simply provide us with the competitor’s pricing information and our team will review your request.




Contact Us Via:

  • Online enquiry form
  • Live chat
  • Phone: 1800 473 927

Our team will assess eligible requests as quickly as possible.