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To the extent permitted by law, Reward Hospitality makes no representation or warranty as to the suitability of Goods and/or Services, or warranty against defects, unless specified in writing to the customer.

All express and implied warranties, guarantees and conditions under statute or general law as to merchantability, description, quality, suitability or fitness of the Goods for any purpose or as to design, assembly, installation, materials or workmanship, or performance of the Services, are expressly excluded.

Nothing in these conditions will be read or implied to exclude, restrict or modify or have the effect of excluding, restricting or modifying any condition, warranty, guarantee, right or remedy implied by law (including the Competition and Consumer Act 2010) which by law cannot be excluded, restricted or modified.

To the extent any manufacturer of Goods provides a warranty against defects, Reward assigns the benefit of those warranties to the customer.

Our Goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

For assistance with enforcing a warranty assigned by Reward pursuant to subparagraph (d) above, please contact a Reward Customer Service Representative on 1800 473 9273.

For further warranty details please click on the relevent link below:

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