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Welcome to Reward Hospitality's Sustainability Journey!

At Reward Hospitality, our commitment to excellence goes beyond delivering top-notch products and services. We are dedicated to making a positive impact on the environment and the communities we serve. As a testament to our sustainability efforts, we are proud to be a distinguished member of the Australian Packaging Covenant Organisation (APCO).

Our partnership with APCO reflects our strong belief in promoting sustainable packaging practices. Together with government bodies and industry leaders, we actively engage in initiatives that drive material reduction, optimise packaging design, increase targeted recycling rates, and reduce waste sent to landfills. Embracing the principles of the circular economy, we explore alternative materials and invest in activities that foster a more eco-friendly and resource-efficient approach to packaging.

Our Sustainability Policy

We've developed a comprehensive Sustainability Policy that guides us in making eco-friendly decisions. This policy, along with our Corporate Social Responsibility commitments, helps us minimise our environmental impact and work towards a greener future. We will continuously update and evolve the policy to stay ahead of the sustainability curve in 2023.

Our 3 Commitments

1. Minimise our environmental footprint and promote environmental protection.

  • Reduce the impact of our activities on the environment.
  • Make our employees aware of environmental and social issues.
  • Measure, monitor and reduce our impact on climate change and determine our trajectory to contribute to the Paris Agreements.

2. Market environmentally responsible solutions

  • To offer more ecological solutions that are efficient and reliable, guaranteeing both respect for the environment and satisfaction for our customers.
  • Build balanced relationships with our stakeholders based on shared values to promote a sustainable growth model.
  • Conduct a responsible purchasing policy with our suppliers.

3. Build respectful, inclusive, and fair working relationships.

  • Bringing together quality of life at work, diversity, and performance
  • Develop our employer brand and the Group's human capital through training and awareness.
  • Ensure the health and safety of our employees and customers in our stores.

Joining ECF Group Sustainability Week

Every year, we eagerly participate in the ECF Group Sustainability Week. It's a time to promote and communicate our sustainability objectives and strategies with our team. We believe that collective action can create a positive impact on the environment.

  • Reward Hospitality actively participates in our parent company's ECF sustainability week.
  • During this week, we focus on educating and promoting sustainability both internally and externally.
  • Cleanups are conducted in every employee's workspace, ensuring a clean and litter-free environment

Encouraging Recycled Packaging Materials

We've taken an important step towards reducing waste by requesting our overseas suppliers to use recycled materials for our packaging. This led to a collaboration with our Garbage Bag factory, allowing us to switch to recycled cardboard for outer cartons and obtain the Global Recycled Standard (GRS) certification for our largest-selling garbage bag. This move aligns with our commitment to responsible waste management. Know more about Tips for Recyclable Products at our Resource Centre.

Eliminating Unnecessary Plastic Packaging

As part of our commitment to sustainability, we've made significant packaging changes. Our Recycled Toilet Tissue and Pizza boxes now come with only outer cardboard packaging, eliminating the need for plastic inner packaging. This shift has allowed us to reduce our plastic waste and promote recycling. Notably, these products are also Forest Stewardship Council (FSC) certified, reflecting our dedication to sustainable sourcing.

Promoting Recycled Content in Packaging

We're committed to supporting a circular economy by encouraging the use of recycled content in packaging. We've requested our suppliers to ensure that all plastic packaging contains a minimum of 50% recycled material. Additionally, we've worked with them to incorporate recycled content ranging from 30% to 100% in outer cartons. This change has enabled us to make positive strides in reducing our plastic usage.

Reusing Cartons and Embracing Container Deposit Schemes

We've set up procedures in all Reward branches to promote carton reuse within our warehouses. Unused outer cartons find new life, serving other packaging needs and reducing waste. Furthermore, we actively participate in container deposit schemes by recycling aluminium cans and plastic bottles at our head office and encouraging branch participation.

Reviewing Single-Use Plastics and Waste Management

We're proactively complying with State Government laws related to Single Use Plastics. As a result, we've phased out lightweight plastic shopping bags, fragmentable oxo-degradable plastics, and expanded polystyrene products. We continue to fine-tune our waste management strategies and are working towards better waste diversion and recovery.

A Sustainable Work Environment: Sustainability is a team effort, and we actively engage our employees during the ECF Sustainability Week. We promote awareness, educate our team, and conduct clean-ups to maintain a clean and eco-friendly workspace. Regular clean-ups in our warehouse and offices further underscore our commitment to a sustainable work environment.

At Reward Hospitality, we believe in a better future for our planet. Through our packaging sustainability initiatives and ongoing efforts, we're playing our part in preserving the environment for generations to come. Together, we can create positive change and build a greener world. Join us on this journey toward sustainability!

Reward Hospitality's performance against each of the Packaging Sustainability Framework criteria in the 2023 APCO Annual Report is indicated in the chart. Each band represents a performance level, with green indicating their level of performance for each criterion. 

  • Governance & Strategy - Actions integrating packaging sustainability into business strategies.

  • Design & Procurement - Actions considering sustainability in packaging design and procurement using Sustainable Packaging Guidelines (SPGs).

  • Recycled Content - Actions to increase or optimize the use of recycled materials.

  • Recoverability - Actions to improve packaging recovery at end-of-life and promote reusable packaging.

  • Disposal Labelling - Packaging labeling to aid consumers in end-of-life decisions.

  • On-site Waste - Progress in diverting on-site solid waste from landfill.

  • Problematic Materials - Actions to phase out single-use plastic packaging and reduce litter.

You can view our complete and latest APCO Annual Report and Action Plan here.